About the team
We recently launched
ChatGPT Edu
—a tool designed to support students, faculty, and researchers in higher education. We are looking for a Customer Success Manager to collaborate directly with our Education customers: Higher Education institutions and K-12 school districts as they adopt ChatGPT Edu. The EDU CSM will be responsible for supporting universities in creating AI solutions, managing technical training sessions, and ensuring high engagement from administrators, faculty, and students.
About the company
OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this.
About the role
You are crucial to the success of these educational institutions and will be instrumental in driving adoption and value of our products, ultimately responsible for understanding our customer’s needs and delivering an excellent experience. You’ll also represent OpenAI as a thought leader in AI for education, and partner with researchers, engineers, and customers to help drive the adoption of AI.
This role is based in Dublin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Please refer the Job description for details