ESSENTIAL REQUIREMENTS

• Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
• Current driver’s licence
• Ability and willingness to conduct multiple site visits per day across consecutive days
• Ability to work from the Parramatta office at least 50% of the time each month and attend multiple site visits across Sydney, including areas such as Sydney City, Inner West, Bankstown and Liverpool as needed

In addition to the essential requirements, the successful candidate will have:

• Exceptional written and verbal communication skills
• Out of the box creative thinking skills
• The ability to adapt to differing personalities and build a rapport
• High attention to detail
• A professional demeanour
• Strong negotiation and problem-solving skills
• The ability to lead, encourage and manage others

For more information about the role, please click here to download the Role Description
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

The purpose of this role is to manage local communication and engagement, ensuring tenant outcomes are at the centre of local community engagement.
This role will require extensive site visits across various Sydney locations and in some cases multiple site visits per day.

WHAT YOU’LL DO

As the work of this role will relate to the division’s strategic direction, the Engagement Manager will need to effectively manage relevant stakeholder relationships and develop and implement community engagement plans to ensure they adhere with Housing Portfolio requirements.

The responsibilities of this position will also include:

• Ensuring stakeholders are consulted during plans at the appropriate level and time and are provided with up-to-date information, and a clear understanding of Housing Portfolio project objectives and benefits
• Collaborating with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated and consistent approach to government and senior stakeholder relationships, media, issues management and marketing
• Building and sustaining solid relationships with a vast network of key internal and external stakeholders, working towards mutually beneficial outcomes in order to facilitate and foster their involvement in the development of project activities
• Keeping up to date with engagement progress and maintaining awareness of community issues and concerns to develop proactive communications and thereby reduce the likelihood of issues arising
• Managing the preparation, production, and release of public information, including newsletters, maintenance updates, corporate brochures, presentation materials, and articles, website, community and stakeholder correspondence and relevant briefing materials

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 page) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Considering a recent task/project that you were directly involved in, how did you communicate strategic business objectives? Explain how you engaged with stakeholders, both internally and externally and how you varied your communication to engage diverse audiences.
• Share a recent situation where you were required to take the lead on delivering customer focused services that required team coordination to achieve positive outcomes to strict timeframes and deadlines. How did you measure the success