Engagement Manager

at  Turing

ABOUT TURING

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.
Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”
The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.
Position Overview: We are seeking a dynamic and experienced Account Management Specialist to join our team, focusing on LLM (Large Language Model) training data services for LLM model companies. The ideal candidate will possess an understanding of LLM models, excellent communication skills, proven project delivery experience, and a track record in pre-sales and account management.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Engineering, or related field. Advanced degree preferred.
• Minimum of 5 years of experience in account management, preferably in the technology industry, with a focus on data services or AI.
• Strong technical background with a good / basic understanding of LLM models and their applications.
• Proven track record in pre-sales, account management, and project delivery.
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.Additional Requirements:
• Willingness to travel as needed.
• Ability to work flexible hours to accommodate client meetings across different time zones.
• Results-oriented mindset with a focus on exceeding delivery excellence.

ADVANTAGES OF JOINING TURING:

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity
  Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

• Technical Understanding: Possess an understanding of LLM models and their data requirements to effectively communicate the value proposition of our training data services.
• Client Engagement: Engage with potential clients to understand their specific data needs and provide tailored solutions.
• Pre-sales Support: Collaborate with the pre-sales team to develop proposals, presentations, and demonstrations to showcase the benefits of our training data services.
• Project Delivery: Work closely with the operations team to ensure smooth project delivery, meeting deadlines and quality standards.
• Reporting: Provide regular reports and updates on delivery activities, pipeline status
• Account Management: Nurture and maintain strong relationships with existing clients, ensuring customer satisfaction and identifying opportunities for upselling and cross-selling.
• Sales Strategy Development: Collaborate with sales to develop and implement effective sales strategies to promote LLM training data services to researchers in LLM model companies. This will include bringing in learnings and case studies from current engagements
• Market Analysis: Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities.