Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we’re not just talking about the future of work – we’re actively shaping it.
From your first interaction with us, you’ll notice we’re different. By working here you won’t just implement solutions for our clients; you’ll be helping to architect the future of leadership in the age of generative AI. And we’ll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you’ve been waiting for.

THE ROLE

As an Engagement Manager at Valence, you’ll be at the heart of our mission to revolutionize leadership development through generative AI. You’ll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships, driving strategic initiatives, and directly influencing the evolution of our gen AI product. We’re looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes.

WHAT YOU’LL DO

• Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive.
• Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs.
• Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process.
• Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases.
• Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities.
• Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement.
• Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience.
• Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience.
• Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries.