Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 129744
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

SUMMARY

We are seeking an Engagement/Project Manager specializing in the ServiceNow platform on a 1-year fixed term. In this role, you will lead the delivery of complex ServiceNow engagements for a leading North American Bank. This long-term staff augmentation role requires strong expertise in project management, technical understanding of ServiceNow, and the ability to drive business outcomes.

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

You are someone with:

• Strong knowledge of the ServiceNow platform and modules (e.g., ITSM, ITOM, HRSD, CSM)
• 5+ years of proven project management experience (Agile or Waterfall)
• Excellent communication and stakeholder management skills
• Experience in financial services or similar regulated environments preferred
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong problem-solving skills

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching