Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Engine Field Service Technician - Level II at CUMMINGS INC

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostics, Engine Repairs, Customer Service, Preventative Maintenance, Technical Knowledge, Safety Compliance, Service Documentation, Parts Preparation, Escalation, Service Database Management, Aftermarket Support, Training, Audits, Warranty Handling, Cleanliness, Functionality

Industry

Motor Vehicle Manufacturing

Description

Job Summary: On-Site Role The Engine Field Service Technician – Level II is responsible for diagnosing and completing less complex engine repairs at customer locations. The role involves applying technical knowledge, using specialized tools, and maintaining high customer service standards. This position contributes to maintaining Cummins' quality of service and ensures compliance with all safety and documentation requirements. Key Responsibilities: Perform diagnostics and repair of less complex engine issues at the customer site using Cummins tools and procedures. Engage with customers professionally, ensuring prompt and effective service. Identify and prepare necessary parts and tools for repair tasks. Carry out preventative maintenance activities on engines and related components according to established schedules. Escalate unresolved technical issues to senior Field Service Technicians or supervisors. Complete service documentation such as worksheets, timesheets, warranty claims, and quality reports accurately. Recognize and communicate additional service opportunities to customers. Maintain cleanliness and functionality of service vehicles and tools. Comply with all Health, Safety & Environmental (HSE) policies and report incidents appropriately. Support aftermarket service for CCCs and Authorized Service Centers (ASC), including training, audits, and warranty handling. Maintain a service database and provide regular reporting of service and support activities.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Engine Field Service Technician – Level II is responsible for diagnosing and completing less complex engine repairs at customer locations. This role involves applying technical knowledge, using specialized tools, and maintaining high customer service standards.