Engine Field Service Technician - Level II at CUMMINGS INC
Torrington, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Engine Diagnosis, Preventative Maintenance, Troubleshooting, Customer Service, Technical Documentation, Computer Skills, Insite, QSOL, Field Service, Tool Maintenance

Industry

Motor Vehicle Manufacturing

Description
Job Summary: Diagnoses and completes less complex repairs to engines at the customer’s site.   Key Responsibilities: Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities
Diagnoses and performs preventative maintenance and moderately complex repairs on engines at customer sites. Manages service documentation and identifies additional service opportunities while adhering to safety policies.
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