Engine Field Service Technician - Level III at CUMMINGS INC

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engine Repair, Overhauls, Rebuilds, Diagnostics, Preventative Maintenance, Customer Service, Technical Coaching, Fault Identification, Documentation, HSE Compliance, Service Vehicle Operation, Troubleshooting, Engineering Drawings Interpretation

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented Engine Field Service Technician - Level III to join our team specializing in Service for our Service Operations Department in South Africa. In this role, you will make an impact in the following ways: Restore uptime quickly and safely: Diagnose and complete complex engine repairs, overhauls, and rebuilds with minimal supervision—reducing downtime and keeping customer operations running. Elevate first-time fix rates: Apply specialized tooling and documented procedures to deliver accurate fault identification and quality repairs, limiting repeat visits and warranty exposure. Strengthen customer relationships: Provide prompt, professional on-site support and proactive communication that builds trust, improves satisfaction, and enhances retention. Prevent failures before they happen: Execute preventative maintenance to standard, extending asset life, improving reliability, and lowering total cost of ownership for customers. Accelerate team capability: Coach and provide work direction to less experienced technicians/apprentices, lifting overall team skill, speed, and safety performance. Protect compliance and quality: Complete all required documentation (service reports, timesheets, warranty claims, quality records) accurately and on time, ensuring audit readiness and data integrity. Grow revenue responsibly: Identify additional service and parts opportunities during site visits, connecting customer needs with solutions that add value and drive profitable growth. Champion HSE excellence: Maintain a clean, well-operated service vehicle and tools; rigorously follow Health, Safety & Environmental policies; and promptly report incidents to uphold a zero-harm culture. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

The technician will be responsible for quickly and safely diagnosing and completing complex engine repairs, overhauls, and rebuilds while elevating first-time fix rates through accurate fault identification. They must also strengthen customer relationships through prompt, professional on-site support and proactively prevent failures by executing preventative maintenance to standard.