Position Overview:
The Engineer 3, Operational Technology (OT) plays a pivotal role with enhancing the OT infrastructure at the Morrisville facility. This role serves as a technical liaison between the Process Automation team and the site to support the maintenance of automation systems, networks, and manufacturing IT systems, troubleshoot events, and provide on-call technical support to a 24/7 facility to ensure seamless operations and continuous improvement.
Job Description:

KNOWLEDGE AND SKILLS

• Advanced troubleshooting skills to identify and problem-solve
• Drive for automation and simplification of tasks and processes
• Ability to apply knowledge of IT subject areas
• Excellent communication, both written and oral
• Advanced troubleshooting skills to identify and problem-solve
• Drive for automation and simplification of tasks and processes
• Ability to apply knowledge of IT subject areas
• High sense of responsibility and ownership
• Self-driven with a quality mindset and positive attitude
• Must be flexible to support 24/7 manufacturing facility with changing priorities

BASIC REQUIREMENTS

• Bachelor’s degree in computer science, engineering or other relevant field with 5 years of process automation and technology or related experience; or
• Master’s degree in computer science, engineering or other relevant field with 3 years of process automation and technology or related experience
• Experience with manufacturing IT/OT

PREFERRED REQUIREMENTS

• Experience with VMWare or HyperV software
• Prior experience in the Life Science industry or GMP manufacturing environment

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Will work in environment which may necessitate respiratory protection x No Yes
May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. x No Yes
Will work in environment operating a motor vehicle or Powered Industrial Truck. x No Yes
Ability to discern audible cues. No x Yes
Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color. x No Yes
Ability to ascend or descend ladders, scaffolding, ramps, etc. No x Yes
Ability to stand for prolonged periods of time. No x Yes 30 minutes
Ability to sit for prolonged periods of time. No x Yes 240 minutes
Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. No x Yes
Ability to operate machinery and/or power tools. x No Yes
Ability to conduct work that includes moving objects up to X pounds. No x Yes If yes: 10 lbs. x 30 lbs.
Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. No x Ye

• Creates virtual machines using vSphere and VMware or HyperV, ensuring robust infrastructure scalability
• Builds and implements tools and services bridging the gap between IT and OT
• Coordinates the installation and configuration of commercial software (e.g., UNICORN, DeltaV, etc.) across the site
• Installs and configures Cisco Network Switches for optimized network functionality
• Performs comprehensive user account management via Active Directory (AD) to ensure secure and efficient access controls
• Manages system backups utilizing data retention software such as Acronis
• Installs and patches operating systems, such as wireless distribution system (WDS), microarchitectural data sampling (MDS), window server update services (WSUS) to maintain data integrity and security
• Manages and enhances manufacturing controls network
• Acts as a mentor and trusted advisor to the infrastructure team to help mature technical depth, as needed
• Revises and provides input for the development of standard operating procedures (SOPs), work instructions, and network drawings to maintain accuracy and compliance
• Executes work orders supporting automated network equipment
• Serves as part of the Process Automation on-call support team, providing technical insights and troubleshooting
• Provides guidance and support to junior engineers, as needed
• Performs other duties, as assigned