Engineer - AI Coach at Culture Amp

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

React, TypeScript, Next.js, Python, AI, UI Design, Accessibility, Performance Tuning, Collaboration, Problem Solving, Code Review, Data Science, Product Development, Communication, Mentorship, Team Culture

Industry

Software Development

Description

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work As an Engineer (Full Stack, FE focus) on Perform & Insights Coach, you’ll build AI‑powered coaching experiences that help managers and employees turn insights into confident action—directly supporting Culture Amp’s mission to create a better world of work. Coach combines People Science and AI to deliver a personalised coaching assistant and is being implemented across the Culture Amp platform, including integrations with Perform and Engage. As part of this team of amazing humans You’ll join a cross‑functional product team in Coach, working with product, design, data science, and platform partners to evolve a trusted, secure coaching experience grounded in proven methodologies and evidence, and you’ll help balance the team’s overall skill mix with strong front‑end capability while contributing across the stack where needed. You will Build and ship features end‑to‑end—discovery, implementation, testing, launch, iteration—primarily in React/TypeScript and Next.js, and step into Python services when needed to unblock outcomes. Implement intuitive, performant UI for AI chat experiences (including streaming), with a focus on accessibility, error handling, and observability that scales as Coach expands across surfaces. Use type‑safe BFF patterns (Next.js API routes) to create reliable, observable data flows between front end apps and back end services, reducing integration defects. Collaborate with back‑end and data science partners to integrate AI‑enabled capabilities (e.g., RAG, agents/tools, evals/guardrails) into trustworthy, privacy‑aware product workflows. Improve reliability and performance with careful handling of streaming and token efficiency, clear API contracts, and production monitoring/alerting as Coach consolidates into a single endpoint for all surfaces. Raise the bar for quality via pairing, thoughtful code reviews, small design docs/RFCs, and pragmatic testing, leaving systems better than you found them. You have Proven technical ability building production React/TypeScript UIs in Next.js, with experience using a design system, performance tuning, and accessibility best practices. Willingness and capability to work across the full stack—comfortable collaborating on Python services and APIs to keep outcomes moving, even if your strength is front end. Practical familiarity with AI‑enabled product development (or a strong desire to learn), including integrating RAG/agents/tooling and evals/guardrails into product workflows with a safety‑first mindset. Ability to break down tasks, communicate trade‑offs, and work independently while keeping collaborators aligned in an evolving, ambiguous space consistent with expectations at this level. Clear, kind communication and strong collaboration with engineers, product managers, people scientists, designers, and data scientists. You are A pragmatic problem solver who enjoys decomposing ambiguous problems and iterating toward outcomes that customers feel. A front‑end craftsperson who cares about UX quality, accessibility, and performance. Curious about AI, motivated by shipping trustworthy features that improve how people work across Perform and Insights. A supportive teammate who learns fast through feedback, mentors peers through pairing/code review, and invests in a healthy, inclusive team culture. We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time Extended year-end breaks: An extended refresh period at the end of year Excellent parental leave and in work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you to do your best & a work from home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here. Please keep reading... Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

Responsibilities

As an Engineer on Perform & Insights Coach, you will build AI-powered coaching experiences that help managers and employees turn insights into confident action. You will collaborate with a cross-functional team to create a trusted, secure coaching experience grounded in proven methodologies.