Engineer - Billing.Technology at MTN Group

Central, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Database Management Skills, Oracle, SQL Server, MySQL, PostgreSQL, Hadoop, Shell Scripting, Unix, Linux System Administration, Basic IP Networking Knowledge, Information Management, Analytical Thinking, Reporting, Project Planning, System Analysis, Design, Integration

Industry

Telecommunications

Description

Main Purpose: Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service. Support Roaming and Interconnect Operations and Corporate/postpaid-related Operations. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position. Job Title: Engineer - Billing Reports to: Manager – IT Enterprise Applications No. of Vacancies: 1 Main Job Functions: Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service. Roaming and Interconnect Operations Corporate/postpaid-related Operations. To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations Development of technical documents including Standard operating procedures, troubleshooting guides Derivation of trends in performance from statistics as well as from customer complaints to provide long term solutions to problems identified. Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience Matrix management across Information Working with multiple vendors and business units Execute any assignments that may be assigned from time to time at management’s discretion Education Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field Work Experience 2 years’ experience in a busy IT environment 2 years’ experience specific to software development and maintenance of applications 2 years’ experience specific to UNIX shell scripting, Database programming Skills / physical competencies: Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop Shell scripting/Programming Unix/ Linux System administration Basic IP networking knowledge Information Management Analytical thinking Reporting Project planning and control Supporting Enterprise Applications. System Analysis, Design, and Integration UNIX shell scripting ABOUT US We at MTN Uganda are a purpose and value-led organization! At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Female Applicants are strongly encouraged to Apply! Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

Responsibilities

The Engineer - Billing is responsible for ensuring the continuous operation and maintenance of IT Enterprise Applications to provide high-quality service. This includes attending to incidents, optimizing applications, and developing technical documentation.