Engineer - Coach - Perform & Insights at Culture Amp

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, TypeScript, React, Next.js, AI Product Development, APIs, Observability, Operational Hygiene, Collaboration, Problem Solving, Data Flows, Streaming, Code Reviews, Testing, Communication, Teamwork

Industry

Software Development

Description

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work As an Engineer on Perform & Insights Coach, you’ll build AI‑powered coaching experiences that help managers and employees turn insights into confident action—directly supporting Culture Amp’s mission to create a better world of work. Coach combines People Science and AI to deliver a personalised coaching assistant, and is being implemented across the Culture Amp platform (including Engage/Perform touch points). As part of this team of amazing humans You’ll join a cross‑functional product team in Coach, working with product, design, data science, and platform partners to evolve a trusted, secure coaching experience grounded in proven methodologies and evidence. You will collaborate closely with a dedicated front‑end engineer to balance the team’s overall skills while contributing across the full stack where needed. You will Build and ship features end‑to‑end—discovery, implementation, testing, launch, iteration—primarily in Python for Coach services, and step into TypeScript/React/Next.js UI work when it helps unblock outcomes. Implement robust APIs and integrations that power Coach’s unified, streaming chat experiences, focusing on clear contracts, reliability, and observability. Use type‑safe BFF patterns (e.g., Next.js API routes) to deliver resilient data flows between back end services and front end apps, reducing integration defects. Contribute to AI‑enabled product capabilities (e.g., RAG, agent/tooling integration, evaluation signals) with strong safety, privacy, and telemetry practices. Improve reliability and performance with careful handling of streaming, token efficiency, idempotent endpoints, and production monitoring/alerting Raise the bar for quality through pairing, thoughtful code reviews, small design docs/RFCs, pragmatic testing, and leaving systems better than you found them. You have Proven technical ability delivering features in production services using Python (FastAPI or similar), with good fundamentals in testing, observability, and operational hygiene. Full‑stack capability and willingness to jump where needed—comfortable collaborating in TypeScript/React/Next.js and adopting shared front‑end patterns and components when it accelerates delivery. Practical familiarity with AI product development (or a strong desire to learn): integrating RAG/agents/tooling, prompt work, and guardrails/evals into product workflows with a safety‑first mindset. Ability to break down tasks, communicate trade‑offs, and work independently while keeping collaborators aligned—bringing clarity in ambiguous spaces consistent with expectations at this level. Clear, kind communication and strong collaboration with engineers, product managers, people scientists, designers, and data scientists. You are A pragmatic problem solver who enjoys decomposing ambiguous problems and iterating toward outcomes. Comfortable working across the stack—happy to dive into Python services, data models, and infra touch points, and to pair with FE on integration/UI details when helpful. Curious and AI‑interested, motivated by shipping trustworthy features that improve how people work. A supportive teammate who learns fast through feedback, mentors peers through pairing/code review, and invests in team health and sustainable quality. We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time Extended year-end breaks: An extended refresh period at the end of year Excellent parental leave and in work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you to do your best & a work from home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here. Please keep reading... Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

Responsibilities

As an Engineer on Perform & Insights Coach, you will build AI-powered coaching experiences that help managers and employees turn insights into confident action. You will collaborate with a cross-functional product team to evolve a trusted coaching experience grounded in proven methodologies.