Engineer - Customer at Riverside

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

74072.88

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Development, Apex, Lightning Components, Visualforce, Service Cloud, Community Cloud, Sales Cloud, SOAP, REST API, Agile SDLC, Source Control, Salesforce Administration, Problem Solving, English Communication, Solution Design, QA Process

Industry

Non-profit Organizations

Description

Job Title: Engineer – Customer Contract Type: Permanent Salary: £67,174.96 per annum (£74,072.88 is achieved after 12 months successful performance in the role) Working Hours: Full Time – 35 Hours Working Pattern: Monday to Friday Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Engineer Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence, so the role holder will make sure that they work together with all members of their Chapter to deliver that value. As a Salesforce developer you will focus on Apex development to deliver new functionality and enhancements to the Riverside Salesforce platform. About you We are looking for someone with: • Significant demonstrable experience with Salesforce development • Proven experience with programming with Apex, Lightning Components, and Visualforce • Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary) Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile • Work with architects, business analysts and other developers (potentially including third parties) to translate business requirements into solution designs that best achieve the target capabilities and leverage the platform effectively. • Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution design. • Demonstrate expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations. • Design, develop, test, document and deploy high-performance, reusable, and reliable Apex code with best practices. • Collaborate with Test Analysts to ensure software testing standards are met and participate in the overall QA process. • Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained. • Provide application support as required including incidents and problem management, maintaining applications, databases, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), patches and maintenance/upgrades, proactively managing performance, availability, and resilience. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required. • Participate in an on-call rota if required. • Ensure that all information security requirements, including data protection, are met in accordance with the Group’s policy, procedures and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements. Person specification Knowledge, Skills and Experience Essential • Significant demonstrable experience with Salesforce development • Proven experience with programming with Apex, Lightning Components, and Visualforce • Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary) • Experience with Integrations, SOAP, and REST API integrations • Experience of Agile SDLC • Knowledge of security best practices • Experience using source control in a structured way, and in a multi-developer environment. • An active Salesforce certification is a plus, but not essential. • Candidate must be able to effectively communicate in English (written & verbal) • Good problem-solving skills and ability to give optimal solutions. • Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports. • Excellent team player who can work flexibly to meet business requirements Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours [https://www.riverside.org.uk/wp-content/uploads/2023/03/Values-and-overall-framework.pdf] Creating an Inclusive Environment [https://www.riverside.org.uk/about-us/jobs-and-careers/creating-inclusive-environment/]

Responsibilities

The role focuses on Apex development to deliver new functionality and enhancements for the Riverside Salesforce platform. Responsibilities include translating business requirements into solution designs and providing application support and maintenance.