Engineer, Digital Media Services Engineering at Comcast Corporation

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Media Services, Teamwork, Audio Parameters, Video Parameters, Network Quality, Troubleshooting, Broadcast Operations, Technical Standards, Network Planning, Engineering, Architecture, Signal Paths, Customer Experience, Independent Judgment, Documentation, Training

Industry

Telecommunications

Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for maintaining network quality by monitoring and adjusting audio and video parameters. Minimizes customer outages by working effectively with other departments and team members. Analyzes and reacts quickly to technical problems and be able to understand complex signal paths including large routing systems. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Monitors and adjusts audio and video parameters to insure the best network quality. Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings. Tunes and trouble-shoots various types of satellite and fiber decoders. Assists operations with training related to audio and video equipment use and their adjustments. Insures a clean and dust free environment in all technical areas. Maintains the integrity of the system wiring and documentation. Coordinates and supports internally and externally run company broadcast events. Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP. Provides basic resolution for routine network problems, coordination of support of end user problems, occasionally direct end user support for executives. Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure. Installs and repairs broadcast operations equipment as needed. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Digital Media Services, Ideation, Teamwork We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.

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Responsibilities

Responsible for maintaining network quality by monitoring and adjusting audio and video parameters. Minimizes customer outages by working effectively with other departments and team members.