Why us?:
At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest’s story is unique, and so is the way we serve them. Our approach isn’t scripted, printed, or tucked away in a handbook—it’s woven into the DNA of who we are. Here, unscripted hospitality is more than a phrase; it’s how we turn every interaction into something memorable, authentic, and entirely our own.
From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston—its vibrancy, quirks, and endless energy—with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.
This is more than just a role—it’s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we’ll be proud of long after they’ve checked out.
Job Overview:
Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.
This position required flexible days and hours.

Responsibilities:

• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership.

Qualifications:

EDUCATION/FORMAL TRAINING

High school diploma or equivalent trade school, special courses in building maintenance and construction.

EXPERIENCE

A minimum of 6 months successful experience in equal or similar position.

KNOWLEDGE/SKILLS

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
• May require ability to drive pick-up truck and snow removal equipment.
• Ability to maintain logs and records.
• Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.

Responsibilities:

• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear portable radio, fire alarms, machinery, guests.
• Ability to inspect, maintain equipment.
• Ability to respond on portable radio to base station, guests.
• Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
• Frequent bending and kneeling required to perform inspections and repairs.
• 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
• Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
• Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time