Engineer I Order and Technical Support at Emerson autotmotive

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Technical Support, Order Entry, Compliance, Sales Order Management, Customer Support, Interfacing, Data Sheets Verification, Pricing Validation, ITC Screening, Purchase Order Raising, Problem-Solving, Communication, Attention To Detail, Adaptability, Teamwork

Industry

Automation Machinery Manufacturing

Description

Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Order and Technical Support, you will be part of a collaborative, impactful, and dynamic Pressure Management Sales Order Management team that will be responsible for order processing for both technical and commercial aspects. You will ensure that all orders are in compliance with the Pressure Management booking policy. In this capacity, you will provide excellent support to Pressure Management trade operations in terms of, but not limited to, order entry and processing. You will interface between sales offices, representatives, and factories to manage sales orders efficiently. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation. If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines! In This Role, Your Responsibilities Will Be: To receive and record customer orders and related supporting documents. To ensure all customer orders are accompanied by the required specification/sizing sheets, data sheets, and other supporting documents applicable. To verify product services required in the customer order (tests, certificates, COO, etc.) are available and applicable to the products selected. To identify special instructions in the order and/or attachments, and ensure they are properly captured and addressed in the customer order. To validate pricing and commissions for standard/special constructions/product services per internal guidelines. To conduct ITC screening of each order and coordinate with the site compliance leader for approval/report as necessary. To raise purchase orders to factories if required via ERP System, PMG Portal, or manual PO to non-MRP factories. Who You Are: You have a strong drive for results and excellent customer service skills. You are adaptable to change and are constantly working to be more efficient. Your attention to detail is remarkable, and you have good problem-solving, communication, and leadership skills. You can efficiently carry out tasks independently and process orders accurately and timely. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment. For This Role, You Will Need: Bachelor's degree in Engineering. At least 2 years of experience related to Customer Service, Sales, Order Administration, PO (Purchase Order) placing, and product configuration. Familiarity with order entry or purchase order processing. Proficiency in Microsoft Office applications. Preferred Qualifications that Set You Apart Familiarity with industrial regulators or pressure control devices is an advantage. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-Hybrid WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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Responsibilities

The role involves receiving and recording customer orders, ensuring all necessary supporting documents and specifications are present, and verifying product service requirements are applicable. Responsibilities also include validating pricing, conducting ITC screening, and raising purchase orders via the ERP system or portal when necessary.