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Engineer- JIRA Cloud Admin (ACP-120) at Ford Global Career Site

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Jira Cloud, Atlassian Administration, Jira Software, Jira Service Management, Confluence, Atlassian Marketplace, JQL, Project Workflows, Permissions, Integrations, Enterprise Governance, Technical Support, Troubleshooting, ITIL, Service Management

Industry

Motor Vehicle Manufacturing

Description

Job Description : JIRA Cloud Admin to serve as a key support administrator within our Hub and Spoke model. In this structure, you will operate as a subordinate Admin reporting to the central Hub Team, focusing on delivering expert Atlassian Cloud administration and technical support to one or more assigned Spoke Instances. Admin ensure that Spoke teams receive high-quality, consistent service while adhering to Hub Team standards and governance. * Reports to Spoke Team Lead. (Business Unit Leader) * On-call requirements as dictated by the Hub Team’s support schedule

Responsibilities

The JIRA Cloud Admin will provide expert technical support and administration for assigned Spoke instances within a Hub and Spoke model. They are responsible for ensuring consistent service delivery while adhering to central governance standards and participating in on-call support rotations.