Responsible to lead end-to end delivery of technology transformation initiative that align with FedEx transformation strategy. The candidate will be responsible for planning, executing, and closing multiple projects that enhance operational efficiency, improve shipment visibility, and enable digital process integration across gateways, hub in Asia Pacific.

• Identify operational opportunities in FedEx gateways & ramps where technology can enhance efficiency, operational costs, service, and transform these opportunities into full scalable end-to end projects. Develop and deliver these projects from concept through implementation, ensuring they are aligned with business goals and deliver measurable results.
• Lead cross functional international teams including IT, Operations, Engineering, Data Analytics, and vendor partners through the full project lifecycle.
• Define scope, timelines, budget, and resources, oversee execution from initiative to post implementation review.
• Act as the main communication bridge between leadership, regional teams, and technical teams.
• Oversee design testing and deployment of new systems, ensure smooth integration with existing FedEx tools and processes.
• Identify risks, develop mitigation plans, and ensure operational continuity during transformation.
• Prepare annual business plan, multi-year outlook and Ground/Air Network roadmap.
• Vendor management including managing service-level agreements, identifying vendor risks, addressing issues and dependencies, and implementing effective mitigating strategies
• Planning, preparing and implementing short, medium and long term plans which are aligned with stakeholders in Marketing, Finance and Operations.
• Publish weekly, monthly and ad hoc reports including strong executive summary and well rounded facts highlighting clear pain points and next steps
• Represent the team at multiple internal business forums with Senior Leadership from multiple functions
• Foster effective communication and collaboration among team members, promoting a positive and productive work environment
• Conduct program evaluations and lessons learned sessions, identifying areas of improvement and implementing corrective actions
• Stay up to date on industry trends, best practices and emerging technologies to drive continuous improvement in program management practices
• Use data to validate facts and conduct in-depth data validation to structurally identify root cause and propose well aligned effective and sustainable suggestions for solutioning

EDUCATION

• Bachelor’s Degree in Industrial Engineering, Systems Engineering, Computer Science or related discipline

EXPERIENCE

• Five (5) years of work experience in industrial engineering, operations

KNOWLEDGE, SKILLS AND ABILITIES

• Proven experience as a project or program manager with tangible results
• Exceptional organization and time management skills with a keen eye for detail
• Strong problem solving and decision-making abilities with a capacity to navigate through ambiguity
• Proficiency in Data Analytics (Power BI, SpotFire), Reporting and Communication
• Microsoft Office skills is a must have (PowerPoint, Excel, Visio, Planner, etc.)
• Possess a high level of integrity, autonomy and ability to function independently, to deliver results with minimal supervision from management.

Optional

• PMP/CAMP / PfMP certification or
• PRINCE2 certification

Work Location: Centennial Tower, 3 Temasek Avenue, Singapore 039190
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

• Identify operational opportunities in FedEx gateways & ramps where technology can enhance efficiency, operational costs, service, and transform these opportunities into full scalable end-to end projects. Develop and deliver these projects from concept through implementation, ensuring they are aligned with business goals and deliver measurable results.
• Lead cross functional international teams including IT, Operations, Engineering, Data Analytics, and vendor partners through the full project lifecycle.
• Define scope, timelines, budget, and resources, oversee execution from initiative to post implementation review.
• Act as the main communication bridge between leadership, regional teams, and technical teams.
• Oversee design testing and deployment of new systems, ensure smooth integration with existing FedEx tools and processes.
• Identify risks, develop mitigation plans, and ensure operational continuity during transformation.
• Prepare annual business plan, multi-year outlook and Ground/Air Network roadmap.
• Vendor management including managing service-level agreements, identifying vendor risks, addressing issues and dependencies, and implementing effective mitigating strategies
• Planning, preparing and implementing short, medium and long term plans which are aligned with stakeholders in Marketing, Finance and Operations.
• Publish weekly, monthly and ad hoc reports including strong executive summary and well rounded facts highlighting clear pain points and next steps
• Represent the team at multiple internal business forums with Senior Leadership from multiple functions
• Foster effective communication and collaboration among team members, promoting a positive and productive work environment
• Conduct program evaluations and lessons learned sessions, identifying areas of improvement and implementing corrective actions
• Stay up to date on industry trends, best practices and emerging technologies to drive continuous improvement in program management practices
• Use data to validate facts and conduct in-depth data validation to structurally identify root cause and propose well aligned effective and sustainable suggestions for solutionin