Engineer Software- Salesforce at Empower Annuity Insurance Company of America

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce.com Development, Apex Code, Triggers, Custom Object Development, SFDC APIs, Web Services, Force.com, Lightning Web Component Development, SCRUM, Agile Environment, Problem-Solving, Communication Skills, User Adoption, Configuration Management, Troubleshooting, Sales Cloud, Service Cloud

Industry

Financial Services

Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Job Summary: As a Salesforce Developer, you will be responsible for the ongoing development of our Salesforce.com platform. You will have a record of success in improving processes and adoption using the platform, working closely with leaders, business units, and subject matter experts to identify, configure, and deploy new business processes. This includes, but is not limited to: sales, support, marketing and corporate. As a Salesforce Developer, you will also have a deep understanding and grasp for executing on the day-to-day configuration, support, maintenance, and improvement of our platform. Essential Functions: Deliver configurations based on specifications to meet product requirements Collaborate with our architects and analysts to configure and integrate components and third-party products, tools and solutions with the platform Identify and recommend solutions for application defects, determining root causes and minimizing the introduction of new defects Perform unit testing, code and configuration management activities, system development and providing guidance to team members Perform analysis, design, configuration, and implementation support for our platform Troubleshoot platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation Study and implement new Salesforce features and capabilities in support of evolving business needs Identify and incorporate new user flows within the platform to optimize functionality Qualifications: EDUCATION: Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience EXPERIENCE: Minimum 3 years of experience as a Salesforce.com developer 3-5 years technical Salesforce experience building solutions using Sales Cloud, Service Cloud, Community Cloud Experience in Apex Code, triggers, custom object development, SFDC APIs, Web services, Force.com, Lightning Web Component development Proven ability to design and implement new processes and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong understanding of Salesforce.com best practices and functionality Previous experience working in a SCRUM or agile environment preferred Excellent Salesforce knowledge and a positive attitude/customer focused Knowledge of AI capabilities within the Salesforce platform, Experience working in Contact Center, AWS connect and Sales/Service console as agent desktop an asset REGISTRATIONS/LICENSES/CERTIFICATIONS: Sales Cloud, Service Cloud and Developer certifications preferred Platform Developer 1 certification preferred SKILLS/CHARACTERISTICS: Keeps up to date with platform best practices, processes, and configuration patterns Supports proactive identification risk and issues Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Ability to critically evaluate information gathered from multiple sources & reconcile conflicts Ability to assess the impact of new requirement on Salesforce.com and all upstream and downstream applications, systems, and processes We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Joining our talent community will allow you to stay connected via email and receive news and updates. Want the latest money news and views shaping how we live, work and play? Sign up for Empower’s free newsletter and check out The Currency. Remote and Hybrid Positions For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection. Follow Empower Facebook, LinkedIn, X, Instagram, & Glassdoor

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Responsibilities

As a Salesforce Developer, you will be responsible for the ongoing development of our Salesforce.com platform, improving processes and adoption while collaborating with various business units. You will also handle day-to-day configuration, support, maintenance, and improvement of the platform.