HOW YOU’LL MAKE AN IMPACT

As a Engineer, you will work as a member of the TaxCycle engineering team to help create quality tax software products. You’ll help build and manage software that solves engineering problems at scale. You’ll be part of a team that builds, maintains and owns services.
You’ll undertake software application development on applications in our existing suite of products and future products, contributing to new or improved experiences for our customers, internal and external.
You’ll help maintain the standard for engineering excellence at Xero and support your team members in building products together. You’ll demonstrate leadership on best practices, and be a role model and mentor for other team members. You’ll contribute to our cross functional environment by working towards the same objectives, using modern principles and practices.
You’ll be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to automate. You’ll be able to make data-driven decisions that will release value early to solve Xero customers’ problems more effectively.

OUR PURPOSE

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

WHAT YOU’LL DO

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• Create software - Care deeply about customer problems and technical excellence, develop high quality and scalable software, and coach others to do the same. Relentlessly automate any manual processes. Contribute to technical solution designs that embrace a quality-first approach. Participate in code reviews as a role model for giving and receiving feedback.

• Test software - Design and perform sophisticated testing activities that effectively and efficiently reveal product quality across a range of risk areas and quality criteria. Coach team members to enable high quality testing in line with Xero’s quality strategy and standards.
• Resolve issues - Efficiently assess the causes and identify solutions for development or production issues, and effectively communicate the impact to stakeholders. Recognise common patterns of failure to mitigate issues before they reach production. Proactively participate in incident responses and contribute to post-mortems.
• Engineering standards & frameworks - Contribute to Xero’s engineering standards and frameworks. Work closely with the Lead and Principal Engineers to apply standards to software and delivery processes.
• Continuous improvement - Proactively maintain, grow and share knowledge of development technologies used in the development of Xero’s software applications.
• Deliver infrastructure in a production environment - Champion automation of delivery processes. Coach and support engineers to ensure all software is running as expected and proactively works to prevent customer facing problems.
• Modern software and delivery practices - Be a proactive champion of agile and delivery practices who coaches and develops others in this space in order to ensure a consistent approach to ways of working.
• Recruitment - Participate in interviews and recruitment processes.
• Customer Feedback - Working cross functionally with the team to resolve escalated issues based on customer feedback, as needed.

HOW YOU’LL DO IT

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• Live Xero’s vision and values - Keep Xero’s vision and values at the forefront of decision-making and actions. Communicate and help others understand the importance of the vision and values. Translate the vision and values into day-to-day activities and behaviours.

• Communication skills - Proactively share information, actively solicit feedback, manage and facilitate communication if needed.
• Build relationships - Successfully build trust and credibility with stakeholders and team. Be seen as a key ‘go to’ person for advice.
• Growth mindset - Understand that competency is not fixed but is enhanced through dedication and hard work. Coach and provide feedback to others on development plans.
• Innovation and delivery - Proactively innovate and deliver technology in a team and solve customer problems through software.
• Coaching and mentorship - Teach small groups of engineers and contribute to Xero’s shared knowledge base.
• Work collaboratively - Help individuals resolve difficult problems with empathy, exchange ideas, demonstrate conflict management skills.
• Self-learning - Maintains in-depth knowledge of advances and learnings in technologies relevant to Xero’s engineering environment.

YOU’RE IDEA FOR THIS ROLE IF

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• You’re a full-stack developer with experience in the following skills. While deep expertise in all areas isn’t required, strong foundational knowledge in key areas and a growth mindset are essential.

• C#