Engineer, Technical Support at Greenfix Property Care

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Quoting Software, Communication, Research, Sales Collaboration, CRM Tools, Engineering Design, Problem Solving, Customer Focus, Teamwork, Attention to Detail, Analytical Skills, AutoCAD, MS Office, Multinational Experience, Fast Learner

Industry

Household Services

Description

Within the Level Measurement Solutions business, the Project Quote Specialists interface with clients to provide solutions based on customer needs/requirements for moderate and complex quotations. Essential Duties and Responsibilities Draft moderately complex quotes using the LMS Quoting Software. Review technical documents provided by the client including, but not limited to, specifications, data sheets, drawings, and publicly available competitor literature/information. Research technical questions relating to LMS products from customers and representatives. Provide technical and marketing information to customers, representatives, and partners in the selection of LMS products based on provided specifications/information. Professionally communicate with customers, representatives, and others to resolve issues relating to quotes, orders and/or other inquiries. Review Request for Quotation (RFQ) received from customers. Collaborate with sales teams to understand customer requirements and/or specifications to provide quotation. Follow up on quotations via email/telephone with customers to increase quotation win rate. Act as a liaison between factory, sales team and customers. Provide regular quotation, opportunity and order updates on the CRM tool - Salesforce. Project & MRO Management Support and Documentation. Responsible for the engineering design for orders in production, including dimensional drawings, production drawings, and BOM. Resolve technical issues related to all products and their applications, providing design solutions for non standard and customized products. Assist with promotion activities (e.g., seminars, translations, etc.). Experience and Requirements Associate's (or higher) degree in General Business, Engineering, or another technical field. High School degree required (or equivalent). Good organizational skills. Good command of English in listening, speaking, and writing. Bachelor's degree in Mechanical, Industrial Automation, Instrumentation and Automation, Electrical Engineering, or equivalent. 3-5 years of working experience in technical support and AE or similar role. Experience with multinational companies and familiarity with the instruments preferred. Experience with computer tools, AutoCAD, MS Office, etc. A good team player and fast learner. Strong technical and analytical skills with great attention to details. Confident with good communication both internally and externally. Customer focused and service oriented. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues in 35 countries, grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information. Seniority level Mid Senior level Employment type Full time Job function Information Technology Industries Manufacturing Dubai, Dubai, United Arab Emirates

Responsibilities

The Engineer, Technical Support will draft moderately complex quotes and review technical documents to provide solutions based on customer needs. They will also communicate with clients and collaborate with sales teams to understand requirements and increase quotation win rates.