ABOUT MEGAPORT

Megaport has transformed the way IT gets connected. We’re global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We’re also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 300 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

ABOUT THE ROLE

Our Engineering Team is globally distributed and is growing in size. We are looking for an Engineering Coordinator with excellent coordination skills to help us with several day-to-day Engineering Delivery and Operational parts of the team.
We are seeking a dedicated and detail-oriented professional with strong multi-tasking, facilitation, and team-building skills to provide comprehensive support to our engineering teams, ensuring efficient routine operations and the delivery of accurate, timely reports to business stakeholders.

WHAT YOU’LL BE DOING

• Support Engineering Teams: Monitor, analyse, and report on ticketing systems.
• Manage Engineering Resources: Handle procurement (PR/PO) related activities including licence management for Engineering tools & systems.
• Support Onboarding and Process Improvement: Assist with system and employee onboarding, implement and document new processes.
• Tracking Timesheets and Reporting: Tracking employee timesheets and providing capitalisation reports.
• Enhance Team Collaboration: Organise team events, training sessions, and facilitate Engineering related team meetings.
• Facilitate Project Coordination: Assist the Technology Program Managers and coordinate with stakeholders on Engineering projects as needed.
• Liaise with External Partners: Collaborate with vendors, third parties, and customers as needed with sending product comms and related updates.