ABOUT PAYJOY

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

REQUIREMENTS

• Relevant Bachelor’s degree (or equivalent practical experience) plus 12 years of relevant industry (or additional academic) experience.
• Typically has managed for at least 6 years.
• Proven experience building reliable, high-scale, cost-efficient cloud services.
• Domain expert in identity management, fraud and trust management.
• Well versed in writing optimized code and architectural patterns for optimization.
• Well opinionated and hands-on with code review and implementation details.
• Hands-on experience with Amazon Web Services (AWS)

THIS ROLE

As the Director of Engineering of the Identity and Fraud platform, you will lead a team of talented engineers to build world-class frameworks to mitigate both online and offline risks, platforms for verifying user authenticity and trustworthiness of PayJoy customers, clerks and admins, and build guardrails for privacy and policy compliance.

RESPONSIBILITIES

• Scope and Impact:
• Accountable for building the next generation of authentication and verification frameworks for PayJoy.
• Accountable for multiple products, significant features, tools, or infrastructure.
• Demonstrated success leading teams delivering organizational-level projects, with ownership of large, strategic, or complex areas within an organization.
• Is a recognized domain expert in their organization. Applies their domain knowledge and technological expertise to multiply their organization’s effectiveness in delivering impactful products.
• Review and provide feedback on features, technology, architecture, designs, time & budget estimates, and test strategies.
• Manage projects risks & engage in creative problem solving.
• Develop and evolve engineering and business processes to optimize team efficiency.
• Prioritization and Execution:
• Shapes their organization to work on the right things in service of their customers while holding them accountable for organizational goals.
• Recognizes, influences, and resolves critical issues that jeopardize their organization’s focus and direction.
• Has a track-record of strong execution and meeting organizational goals.
• Instills a sense of customer empathy within their organization.
• Adjusts urgency and commitments to maximize the organization’s long term impact and sustainability.
• Champions reliability and system health, is responsible for the long-term health and quality of their organization’s codebases and systems.
• Holds their teams accountable for proactively monitoring and suggesting improvements to codebases and systems in service of uptime and operational excellence.
• Ensures their teams are taking the time to proactively identify and resolve tech debt or blockers that will impact quality or execution.
• Team scale:
• Manages multiple teams, typically through multiple managers.
• A track record of managing teams of importance to the company or business unit, which should eventually evolve into organizations or departments.