Engineering Lead Analyst at Citi

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering, Project Management, Problem Resolution, Root Cause Analysis, Communication, Analytical Acumen, Collaboration, Autonomy, Ownership, Resilience, Process Improvement, Email Security, Scripting, Automation, Cloud-Based Solutions, Financial Services

Industry

Financial Services

Description

Strategic Leadership & Expertise: Serve as a technology subject matter expert and strategic advisor for internal and external stakeholders, providing direction for all firm-mandated controls, compliance initiatives, and critical projects. Contribute significantly to creating and evolving the technology domain roadmap for enterprise messaging. Solution Integration & Enhancement: Ensure seamless integration of new functionalities that meet stringent business goals. Proactively define and drive necessary system enhancements to deploy innovative products and process improvements, recommending product customization for optimal system integration. Problem Resolution & Root Cause Analysis: Lead efforts in identifying problem causality, assessing business impact, and conducting thorough root cause analysis to implement effective, long-term solutions. Provide expert resolution for complex delivery issues impacting our users and critical applications, ensuring efficient message flow from our global Exchange environment and growing suite of enterprise applications. Experience: 6+ years of relevant experience in an Engineering role, with a proven track record in complex, large-scale enterprise environments. Domain Expertise: Demonstrated experience working within Financial Services or a similarly regulated, large, complex, and global environment. Minimum 3+ years of hands-on experience with Sendmail, including configuration, troubleshooting, and performance tuning. Minimum 3+ years of practical experience with Proofpoint POD, including policy management, incident response, and optimization. Profound understanding of the SMTP Protocol and its intricacies. Project Management: Proven project management skills with the ability to lead and contribute to multiple initiatives simultaneously. Communication: Consistently demonstrates clear, concise, and impactful written and verbal communication skills, tailored for both technical and non-technical audiences. Analytical Acumen: Exceptional analytic and diagnostic skills, coupled with comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and reporting to identify and implement best practices. Collaboration: Strong ability to work effectively in a matrix environment, partnering seamlessly with virtual teams across diverse geographical locations. Autonomy & Ownership: Highly capable of working independently, managing multiple tasks, and taking full ownership of project components or initiatives from inception to completion. Resilience: Demonstrated ability to thrive under pressure, manage tight deadlines, and adapt quickly to unexpected changes in expectations or requirements. Process Improvement: Proven track record of driving operational process change and continuous improvement initiatives. Experience with other email security platforms, archiving solutions, or messaging platforms (e.g., Microsoft Exchange, O365). Familiarity with regulatory requirements related to email and data retention (e.g., FINRA, GDPR, SOX). Scripting and automation skills (e.g., Python, PowerShell) to enhance operational efficiency. Relevant industry certifications (e.g., CISSP, CCIE, ITIL). Experience with cloud-based email security solutions. Bachelor's degree/University degree in Computer Science, Engineering, or a related field, or equivalent experience. Master's degree in a relevant field is a plus. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 15, 2026 ------------------------------------------------------

Responsibilities

Serve as a technology subject matter expert and strategic advisor, providing direction for compliance initiatives and critical projects. Ensure seamless integration of new functionalities and lead efforts in problem resolution and root cause analysis.