Engineering Lead - FinCrime Requests at Wise

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

153000.0

Posted On

16 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Java, Spring Framework, Asynchronous Message Queues, Microservices Architecture, Team Leadership, Coaching, Mentoring, Scalable Systems, APIs, SQL Databases, Data-Driven Decisions, Operational Efficiency, Compliance, Customer Experience, Automation, International Finance

Industry

Financial Services

Description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description About the role: You'll be leading the FinCrime Requests Team, which serves as the first point of contact for external investigations involving Wise's customers. This team handles Request for Information (RFI) from partner banks requiring detailed customer activity information for AML, fraud, or sanctions investigations, Law Enforcement requests from authorities and agencies, and Account Freezing Orders (AFO) - legal orders to temporarily block accounts suspected of illegal activity. This role offers the opportunity to lead a critical domain at the intersection of compliance, customer experience, and operational efficiency. How we work: You'll be working alongside a dedicated PM and a team of engineers reporting to you. The operational team currently consists of ~110 internal agents + 15 outsourced agents. You'll be responsible for the overall health and productivity of the engineers within your team, ready to roll your sleeves up and code on a regular basis, getting involved in the entire software development process. You'll support engineers and provide feedback on tech: both code and architecture, help your team to make data-driven decisions, and maintain an overview of what's happening across the organisation while thinking about engineering as a whole. What will you be working on? Build LLM-assisted automation for processing incoming emails and creating cases automatically Develop unified tooling merging RFI and LE handling into a single platform with specialized workflows Create self-service portals for law enforcement and banking partners Implement automated data collection, enrichment, and response generation Requirements: Extensive experience working with Java, Spring framework, asynchronous message queues and have worked with microservices architecture – this is essential Hands-on experience leading, coaching and mentoring high performing teams, building development plans and setting personal goals for engineers in your teams Comfortable working on big challenges and taking full ownership of the customer journey Experience building and designing scalable and performing systems and APIs Comfortable with SQL databases, optimisation and transaction A passion for international finance, foreign exchange and payment systems What will success look like? You'll have found your place in our mission by understanding how to drive engineering solutions and suggesting future challenges You'll understand our customers and the impact our product makes in their lives You'll make contributions to the wider engineering goals of the company You'll inspire a team environment where ideas are shared and openness is valued You'll help us scale-up and build a world class money product that impacts millions of customers Interested? Find out more: How we work – a practical guide DEI @ Wise Wise Tech Stack (2025 update) Our Engineering career map Scaling our Infrastructure; how we make it work Wise Engineering – https://medium.com/wise-engineering What do we offer Starting salary: £125,000-£153,000 + RSUs Wise Benefits #LI-AB3 #LI-Hybrid Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities

Lead the FinCrime Requests Team, serving as the first point of contact for external investigations involving Wise's customers. Oversee the health and productivity of engineers while engaging in the software development process.