ABOUT SPRIG

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.
Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.
Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.
If you’re energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we’d love to meet you.

As part of Sprig’s AI team you will build the features that allow product researchers and PMs to understand their users at scale. This includes AI analysis of always-on session replays, an incredibly rich source of user behavior data. We are the first in the industry to organize and distill the most important information from this data source that is otherwise impossible to make sense of at scale. This role will be responsible for designing, building, and maintaining the critical backend systems powering features such as this.
This role is based in San Francisco with three days working in office.