ENGINEERING MANAGER - [CARD PROCESSING]

Location: Remote first (Head Office: Cape Town, South Africa; with offices in Johannesburg, Mauritius and Nairobi, Kenya)
Department: Engineering - Card Rails Pod & Orchestration Pod
Company: Peach Payments

• Demonstrated experience in leading full-cycle people management practices, including coaching, performance management, career development, conflict resolution, and corrective action [PIPs] when needed.
• Proactively recognizing and addressing personal challenges for direct reports using available resources at Peach
• Keeps abreast of Peach’s company-wide goals and vision to ensure the team has the skills and resources to be able to support the business accordingly
• Able to translate between engineering and product/business needs and manage expectations on behalf of their reports.
• Demonstrates strength in long-term (12 months) capacity planning and leads sustainability and resilience initiatives.
• Manages shifting priorities, unplanned work, and scope creep to ensure consistent pod delivery.
• Sets performance expectations, manages workflows, and strategic salary adjustments, with support from our PeopleOps team.
• Is able to support the team with managing their capacity vs business needs
• Flags delivery and timeline risks
• Provides constructive feedback with actionable recommendations.
• Assists the PM with stakeholder management when needed
• Provides coaching and technical training support for direct reports.
• Engages in strategic discussions with the PM on roadmap planning
• Optimises and improves onboarding processes to maximise timely delivery of new hires
• Displays solid leadership to positively shape the pod(s) and Peach.
• Is a force multiplier
• Able to articulate quarterly impact delivered by the pod(s)
• Enables and supports cross-pod collaboration or alignment when necessary