Engineering Manager, Customer Dashboard Experience at Checkr

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

274000.0

Posted On

04 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering Management, Front-End Development, UI Design, Technical Debt Reduction, Cross-Functional Collaboration, Team Development, Hiring, Process Optimization, Communication Skills, Critical Thinking, Problem Solving, Agile Methodologies, Service Architecture, System Design, Mentorship, Feedback Openness

Industry

Software Development

Description

About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. Checkr is looking for an Engineering Manager to lead the Customer Dashboard Experience (CDX) team. This team is responsible for designing, building, and maintaining the core user interfaces and experiences that enable customers to manage their accounts, access reports, and interact with key services. The team’s mission is to deliver intuitive, reliable, and scalable dashboard solutions that empower users to efficiently oversee their activities and information. Key responsibilities include owning the end-to-end experience for customer-facing dashboards, including report management, candidate information, and account settings. This team will drive the post-hire experience and the subscription management. The CDX team operates at the intersection of product, engineering, and customer success, playing a critical role in shaping the digital experience for all users. What you’ll do Drive technical vision for the team that motivates and excites the team for the next chapter Partner closely with product management to build new features and enhance existing ones Work with the team to reduce technical debt and sustainably scale our architecture Build relationships with cross-functional teams and drive results with them Nurture and grow team members based on their career aspirations Hire best of the talent and continue to raise the bar for the team Represent the team in planning and product meetings Optimize engineering processes and policies to drive velocity and quality What you bring 4+ years as an engineering manager, ideally leading a front-end/UI or growth engineering team 8+ years as an engineer Exceptional verbal and written communication skills Strong skills in critical thinking, decision making, problem-solving, and attention to detail Experience managing quality incidents as both a technical lead and communication lead Experience working on products at scale, and understanding the data, legal, human impact, and technical nuances of supporting highly regulated products Strong experience with TDD, pair programming, and agile methodologies Deep understanding of service architecture and system design as well as lean software development principles Ability to make high-level prioritization decisions quickly and thoughtfully Backbone to make tough decisions when necessary Able to develop inclusive teams to foster growth and diversity Ready to mentor the team to grow by providing stretch assignments and opportunities relevant to their interests Humility, openness to feedback, and eagerness to learn What you get: A fast-paced and collaborative environment Learning and development allowance Competitive compensation and opportunity for advancement 100% medical, dental, and vision coverage Up to 25K reimbursement for fertility, adoption, and parental planning services Flexible PTO policy Monthly wellness stipend, home office stipend At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. The base salary range for this role is $233,000 to $274,000 in San Francisco. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Responsibilities

Lead the Customer Dashboard Experience team to design, build, and maintain user interfaces for customer account management. Drive the post-hire experience and subscription management while collaborating with product and engineering teams.