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Engineering Manager at Ford Global Career Site

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution Architecture, Customer Experience, Technical Roadmap, Mentorship, Scalable Solutions, Secure Systems, Innovative Design, Team Leadership

Industry

Motor Vehicle Manufacturing

Description

As the Principal Solution Architect, you will serve as the technical visionary and "linchpin" for our Customer Experience (CX) transformation. You will own the end-to-end architectural blueprint for our next-generation "Call Center of the Future," ensuring that business ambitions are translated into scalable, secure, and innovative technical realities. Beyond technical design, you will act as a mentor to Senior Developers and Business Analysts, elevating the team's capabilities while defining the 12-24 month technical roadmap to keep us ahead of the competition.

Responsibilities

You will own the end-to-end architectural blueprint for the next-generation 'Call Center of the Future'. Additionally, you will mentor Senior Developers and Business Analysts while defining the technical roadmap.