Engineering Manager, Panic Triage at Apple

Cupertino, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering Management, Panic Triage, Developer Tools, Kernel Panics, Crash Analysis, Automated Pipelines, Diagnostic Tools, Debugging, Systems Debugging, Privacy Standards, Python, Swift, C/C++, Crash Telemetry, Machine Learning, Tool Development

Industry

Computers and Electronics Manufacturing

Description

The Core OS team is looking for an exceptional engineering manager to lead a team focused on panic triage, and developer tools that enable Apple’s operating systems to achieve world-class reliability. You will own the tools, systems, that detect, analyze, and classify kernel panics and low-level crashes across Apple platforms — and develop tools that empower engineering teams to rapidly root-cause and prevent regressions. DESCRIPTION Lead a team of engineers responsible for triaging system panics and critical kernel-level issues across macOS, iOS, watchOS, and tvOS.Build and evolve automated pipelines that detect, de-duplicate, and prioritize panic signatures for engineering teams.Develop internal diagnostic and debugging tools used across Apple to analyze device health, kernel events, and crash telemetry. Partner with Core OS, Hardware, and other SWE teams to improve on-device diagnostics, including lightweight monitors and self-healing systems.Drive post-mortem analysis and root-cause tracking, ensuring regressions are detected early and fixed efficiently.Champion improvements in panic data quality, symbolication coverage, and automation of triage workflows.Mentor engineers in systems debugging and diagnostic tool design.Collaborate closely with privacy and security teams to ensure all diagnostic data meets Apple’s user privacy standards. MINIMUM QUALIFICATIONS BS/MS in Computer Science, Electrical Engineering, or equivalent experience. 8+ years of experience in systems software, embedded, or diagnostics development; 2+ years in technical leadership or management preferred. Strong technical depth in operating system internals (kernel, drivers, memory management, logging, crash reports). Hands-on experience with panic log decoding, symbolication pipelines, or related telemetry systems. Experience designing and managing triage systems that classify and prioritize issues at scale. Proficiency in tool development using Python, Swift, C/C++, for automation and diagnostics. PREFERRED QUALIFICATIONS Familiarity with crash reporting frameworks (e.g., CoreDump, PanicReporter). Experience with kernel instrumentation or equivalent CPU tracing technologies. Knowledge of ML-based log classification or anomaly detection techniques. Experience contributing to tooling used by other engineers (internal frameworks, dashboards, or automation script

Responsibilities

Lead a team of engineers responsible for triaging system panics and critical kernel-level issues across Apple platforms. Develop tools that empower engineering teams to rapidly root-cause and prevent regressions.