EQUIRED EXPERIENCE:

B

• achelor’s/Master’s degree or equivalent experience with 10-14 years of overall relevant professional experienceP
• roven track record of successful contribution to projects/products on the cloudS
• elf-motivated, curious, resourceful and flexible with an ability to learn quicklyC
• onstructive and open style of communication: our teams are spread across the globe: Canada, Ukraine, Germany, India and China. An ability to work in such a cross cultural environmentF
• ull stack development experience (Java/Go/Node.js/Python, HANA/Postgres/NoSQL DB expertise, Kafka, UI5/React JS/Angular, Spark/Hadoop, Docker & K8S, Prometheus, ELK, CI/CD Tools, Dynatrace)M
• ulti-Cloud experience (SAP Business Technology Platform/Azure/AWS)G
• ood knowledge of design and secure development principle

THIS IS A HYBIRD ROLE BASED OUT OF WATERLOO. HYBRID IS 3 DAYS A WEEK ONSITE AND 2 DAYS A WEEK REMOTE.

We are seeking to onboard a hands-on Engineering Manager in our Digital Manufacturing team at SAP Labs Waterloo. The team is delivering innovations in the areas of Shop floor Manufacturing Execution, Edge computing, Analytics and AI/ML.
Our SAAS solution is based on event driven microservice architecture involving SAP Business Technology Platform, open source technologies, and AWS/Azure Hyperscaler services.

RESPONSIBILITIES:

T

• eam Management, Coaching and Development:S
• et clear goals with team members, inspire and support the team toward accomplishing these goals and evaluate goal achievements in a fair and constructive mannerA
• ctively act as a coach and mentor to help with personal development (in Digital Manufacturing, apart from vertical growth opportunities, we would like for our teams to experience different areas of the solution over time, enabling horizontal growth opportunities as well)S
• etup and constantly improve a high performing engineering organization that operates with high trust across roles, striving for best-in-class engineering processesS
• upport the success of direct team and employees within the larger unitH
• elp identify development opportunities and support team members in achieving their goalsA
• ccountable for planning, design and realization of team’s backlog (functional, non-functional, incidents, ongoing maintenance)C
• ontribute to change management and drive continuous improvement and excellence initiatives within the engineering organizationP
• roduct Development:O
• wner of the technical decisions within the engineering teamC
• ollaborate with Product Management on prioritization of team backlogO
• wner of compliance with software development processes and standards, regulations and legal requirementsE
• nsure clear definitions of “ready” and “done” are defined and adheredM
• anage 3rd party contractors and supplier management for engineering resourcesP
• rioritize and drive corrective and preventive actions via development product backlog to ensure product and service quality agreements are attainedI
• mplement clear root cause analysis and learning procedures that enables a continuous improvement and excellence mindsetD
• efine and align non-functional backlog items with Product Management and central architecture/quality/security teamsI
• dentify and address delivery risks that may impact success of the productA
• ttend agile team ceremoniesP
• roduct Vision and Strategy:C
• onnect product vision, goals and requirements to organizational goals and help team members with translation of the vision into tangible individual and team goalsP
• artner with Product Management and User experience to translate the overall outcome-based roadmap and vision into a prioritized team backlog that drives execution action in the development teamP
• roduct Usage, Support and Customer Satisfaction:E
• nsure service quality is continuously improved via continuous improvement, preventive measure and root cause analyses and adoption of industry best practicesE
• nsure supportability of the product (eg: telemetry, performance and health monitoring, EU only/man-in-the-middle support models, 24/7 DOD enablement across the globe)E
• nsure adherence to support metrices and appropriate levels of support (Manager on Duty, Developer on Duty enablement, enrolling and supporting in the roster)R
• un principles:E
• stablish and promote a culture of delivering on own goals, helping and constructively engaging with teams across the worldC
• loud native development and operation: continuous feature delivery, high quality, automation in everythin

R