Engineering Manager, Trust & Safety at Lyft
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Oct, 25

Salary

172000.0

Posted On

22 Jul, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Engineers, Distributed Systems, Completion, Fraud, Product Vision, Security, Organizational Structure, Ownership, Collaborative Environment, Presentation Skills, Computer Science, Career Development

Industry

Information Technology/IT

Description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Community Safety organization is responsible for ensuring the trust and safety of our riders and drivers. We work every day to build a trusted community, foster safe interactions, manage risky situations, and deliver best-in-class support. As part of this team, you will play a critical role in making transportation safer for all.
We are looking for an experienced and highly motivated Engineering Manager to lead a team of talented engineers to deliver on key initiatives that enhance the safety of Lyft’s community. You’ll partner cross-functionally with product management, engineering, design, legal, research, and operations teams to build impactful safety features, models, and systems. This is a rare opportunity to apply your technical leadership to products and infrastructure that materially improve people’s well-being — while shaping the future of rideshare safety.

EXPERIENCE:

  • Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
  • 10+ years of experience in software engineering
  • 3+ years of experience managing engineering teams
  • Experience architecting, building, and scaling distributed systems
  • Experience both launching consumer facing products and also leading backend and ML-focused teams
  • You have experience leading a team of engineers and guiding them through their career development
  • You enjoy working in a collaborative environment, and you’re committed to driving projects to completion creatively
  • You can motivate and instill a strong sense of ownership in your team
  • You have experience guiding teams through planning, prioritization, and execution of work
  • You are able to thrive in a heavily cross-functional environment and drive projects to completion regardless of the organizational structure
  • You work well with product and science partners and help set the product vision for an ambiguous project
  • Very strong written and verbal communications and presentation skills and aptitude to engage directly and effectively with company executives
  • Preferred:
  • Experience in a Trust & Safety, Fraud, Identity, Security, or Privacy domain
  • Understanding of sophisticated harms detection systems and evolving industry best practices
Responsibilities
  • Set the technical vision and strategy for a rapidly evolving product area
  • Co-own the product strategy with the product partner and ensure a timely delivery with high quality of the engineering solutions
  • Lead a team of talented engineers who like to ship code and tackle hard engineering problems
  • Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
  • Build teams that are collaborative, inclusive, and respectful of each other
  • Provide continuous feedback, address performance, and recognize the individual strengths and contributions of your team members
  • Create plans for prioritizing technical and resourcing challenges in your organization
  • Maintain a balance between building sustainable, high-impact projects and shipping things quickly
  • Instill a spirit of continuous improvement in the team’s code, architecture, and processes
  • Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds
  • Work with your engineers and/or product managers to maintain a prioritized backlog and create short term and long-term goals
  • Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our passengers and drivers
  • Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds
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