Engineering Program Manager, Capacity Management Tooling, Apple Services En at Apple

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Program Management, Project Management, Agile Methodology, Product Lifecycle Management, Capacity Management, Communication Skills, Organizational Skills, Leadership Skills, Analytical Skills, Cross-Functional Collaboration, Problem Solving, Software Development, Cloud Infrastructure, Kubernetes, Data-Driven Decision Making, Executive Reporting

Industry

Computers and Electronics Manufacturing

Description

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Our team is looking for a dynamic EPM to help build and run services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. You’ll be partnered with a team whose mission it is to build, maintain and improve Apple’s most critical cloud services. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you! ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have excellent communication, organization and leadership skills as this is relevant in our complex environment. Are you ready? DESCRIPTION The Cloud Infrastructure team, as part of the Apple Services Engineering team, is seeking an extraordinary engineering program manager (EPM) to deliver innovative product solutions that will shape the future of large scale infrastructure at Apple. You'll partner with a diverse set of teams across Apple to provide them with groundbreaking infrastructure that operates at substantial scale and use open source technologies such as Kubernetes along with proprietary systems. We're a fast paced organization with high-reaching goals, a large user base, and the autonomy to build the future of native Cloud infrastructure for all of Apple. Teams across Apple rely on us for infrastructure that help them build services that scale globally, are highly available, and "just work". We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward. You'll need a strong background in program and project management complemented by your technical abilities. MINIMUM QUALIFICATIONS 10+ years experience in technical program management, project management, or as an engineer or supply chain analyst within a technology company (software, hardware, or systems). Experience using agile methodology Product lifecycle management management and experience delivering customer tools Executive reporting and communications including presentations, status updates and key metrics Capacity Management domain experience PREFERRED QUALIFICATIONS PMP (Project Management Professional) certification. Prior hands-on experience as a software developer, hardware engineer, or systems engineer. Proven track record of successfully managing complex, cross-functional engineering projects or programs from initiation to completion. Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences (technical and non-technical). Experience with large-scale product development and release processes. Strong analytical skills and experience using data to drive decisions. Experience presenting program status and strategy to executive leadership. Excellent organizational, planning, and time management skills. Strong leadership and influencing skills, with the ability to drive progress and consensus without direct authority. Demonstrated ability to manage ambiguity and thrive in a fast-paced, dynamic environment.

Responsibilities

The Engineering Program Manager will partner with diverse teams to deliver innovative product solutions for large-scale infrastructure at Apple. This role involves managing complex projects and ensuring the infrastructure operates at substantial scale.