Engineering Program Manager, iCloud Efficiency - Apple Services Engineering at Apple

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Communication Skills, Project Management, Software Delivery, Reliability, Privacy, Collaboration, Technical Empathy, Leadership, Conflict Resolution, Critical Thinking, Creativity, Risk Assessment, Process Definition, Metrics Execution, Presentation Skills

Industry

Computers and Electronics Manufacturing

Description

Apple is seeking an engineering program manager to lead the critical programs for the iDEE (iCloud Data & Efficiency Engineering) portfolio as part of the Apple Services Engineering (ASE) organization. We are looking for passionate, motivated individuals that want to contribute to the extraordinary services and products we offer at Apple. Your work will focus on services, features, reliability, availability, scalability, and security while also defining and implementing standard processes that improve our operational efficiency. You will partner with teams whose mission is to build, maintain, and improve the platform and product layer of Apple’s most critical cloud services. Autonomously lead multiple projects and tracks of works of varying scale and complexity with cross-functional and geographically dispersed development teams with only consultative direction from leadership. DESCRIPTION Contains strong analytical and communication skills in order to lead business requirements across all levels of the organization. Ensure clarity and establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables and resources. You will prioritize team activities and drive resolution of issues across all areas of the projects and programs while communicating strategic direction, status and issues to teams, leadership updates and regular partner alignment discussions. You will advise and carry out risk assessment and mitigation plans as needed. Execution is critical so you can drive maturity in programs while continuously working to improve the software development lifecycle process within the org. You must have a successful track record of being a great partner as you will represent the iDEE teams with other internal and external organizations within Apple. MINIMUM QUALIFICATIONS 5+ years of technical project and/or program management experience. Experienced with software & server delivery, reliability, privacy and other workflows as part of Software Delivery Lifecycle (SDLC). Collaborative engagement and technical empathy for engineers Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind Shown ability to meet deadlines and schedule constraints; working effectively with and influence multiple collaborators across a highly-matrixed, multi-functional organization Ability to filter and distill relevant information for the right audience with strong presentation skills both in person and in multi-location meetings Proven record in defining processes, key metrics and executing on them Leadership and conflict resolution skills Outstanding written and verbal communication skills Able to think critically and creatively, identify risks and drive the execution across multiple teams to remediate them Sound technical foundation and highly motivated self starter. PREFERRED QUALIFICATIONS Familiarity with data engineering and science projects Experience in software program or project management in the areas of operational and/or business insights Projects or programs related to operational efficiencies and cost savings

Responsibilities

Lead critical programs for the iCloud Data & Efficiency Engineering portfolio. Partner with teams to build, maintain, and improve Apple’s cloud services while driving operational efficiency.