Engineering Support Technician – London & Thames Valley
Reading Train Care Depot
Grade: Maintenance Team Leader
Engineering Description

WORKING PATTERN:

The roster is a rotating shift pattern that includes weekends and night working
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Your main responsibilities will be:

• Provide advanced technical support and fault finding for rolling stock, including the use of software, writing reports and recommending improvements.
• Support and development of fleet modifications to improve performance.
• Planned and ad-hoc mentoring and development of colleagues so to improve the overall depth of technical knowledge across LTV.
• Enhanced incident response coverage attending incidents, collection & review of incident data such as OTMR, CCTV and remote monitoring systems.

Enhanced investigation of repeat defects, technical delays, and fleet performance