Engineering Tech II at Westgate Resorts

Pigeon Forge, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

24.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Plumbing Repair, Electrical Repair, Appliance Repair, HVAC Maintenance, Wall Repair, Painting, Tiling, Carpet Repair, Pool Chemical Balancing, Inventory Management, HotSOS Operation, Professional Communication, Tool Operation, Safety Compliance, Customer Interaction, Driving Golf Carts

Industry

Hospitality

Description

Company Description Wild Bear Inn places you in the heart of beautiful Pigeon Forge, Tennessee, which is nestled in the scenic Great Smoky Mountains, just minutes from Great Smoky Mountains National Park, the most visited national park in the country. As a member of the Wild Bear Inn team, you will help provide guests with an unforgettable vacation getaway at our ideally situated hotel. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. As an Engineer Technician II, you will: Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed Diagnose, replace, and repair minor electrical components such as receptacles and ballasts Troubleshoot and repair appliances and household fixtures Understand HVAC systems and perform basic preventive maintenance and diagnostics Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking Repair or replace tiles, grout, vinyl, and carpet as required Work with pools, spas, and water features, including chemical balancing and cleaning tasks Participate actively in procurement and inventory processes to ensure materials and tools are available for work Operate resort operations devices and software effectively (HotSOS and other applicable systems) Communicate professionally through radios, phones, emails, and verbal interactions Perform maintenance and cleaning tasks as required by resort management Safely use hand tools, power tools, and battery-powered tools required for the job Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment) Follow safety guidelines and practices Recognize and identify potential safety hazards on the property Communicate and interpret guest needs through positive interactions toward resolution Adhere to all CFI/Westgate Resorts policies and procedures Always represent Westgate Resorts professionally through appearance, attire, and behavior Perform other tasks as assigned by resort operations leadership To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment. Qualifications High school diploma required Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment Must be at least 18 years old and have a valid driver’s license to drive company golf carts Must be able to lift 50lbs and work in outdoor weather conditions CPO (Certified Pool Operator) license as required by the resort Written and verbal communication in English is expected Ability to be versatile, work well under pressure, and meet deadlines Must communicate effectively with supervisors and resort leadership Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 40403-WG Wild Bear Inn Career Site Category: Engineering Compensation: USD 22 - USD 24 - hourly

Responsibilities

This role supports resort operations by executing maintenance tasks, including assigned projects, preventive maintenance schedules, and responding to work orders across plumbing, minor electrical, appliance, and structural repairs. The technician will also manage pool/spa chemical balancing, utilize operational software like HotSOS, and maintain professional communication with guests and management.