Vibrint is a trusted provider of mission-critical systems and analysis that transform our customers’ capacity and capability in harvesting and harnessing data. Working alongside many of the most talented professionals in public service, we work tirelessly to create and sustain new solutions and services that meet the stringent demands across a variety of customer missions.
Our people know they’ll be doing work that matters at the heart of the national security mission, exploring new possibilities at the cutting edge of technology. They know they will be well-rewarded and recognized for their commitment. Our people know they will enjoy plentiful opportunities to grow, thrive, and have fun as a member of the Vibrint family. Join Vibrint, where your career is a priority, and your future is our shared goal.

We are seeking a Engineering Technician for a future funded role to provide tier 2 and 3 system support, assist the Government by providing large scale computer systems for hardware failures and applicable optimizations. Additionally, provide management of board processes which include on-site and off- site depot coordination, troubleshooting and fault isolation.

EXPERIENCE WITH THE FOLLOWING:

• Providing system assembly, maintenance, troubleshooting and shipping.
• Providing system and component assembly, disassembly, unit testing, life cycle support, transition to operations.
• Assisting with software upgrades as requested by the Government
• Assisting with software maintenance teams to troubleshoot software defects (at the Government’s discretion).
• Support software/TAG upgrades
• Monitoring operational capability of large-scale computer systems and the health of systems using Government-provided tools. Includes power, cooling and applications.
• Watching status screens to detect hardware or application failures that reduce processing capability.
• Alert appropriate support personnel when alert detected. Record their timeframes.
• Providing daily pass-down reports to next shift and Government personnel.
• Interface with facilities personnel (Government and contractor) to assure continuous system operation.
• Track daily metrics and provide monthly status report. Report all SW problems to appropriate teams. Provide daily progress/status reports by shift to appropriate Government personnel.
• Assisting the Government with improving requalification test and processes to improve systems stability and longevity.
• Participating with familiarization training and other forms of training as required to support operational systems.
• Participating with team meetings to ensure integration planning and maintenance implementation meet Government support requirements

The pay range for this position is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to provide an equitable and competitive comprehensive compensation package. These considerations include, but are not limited to, contracted rates, education, certification(s), experience, specific competencies required for this position, and geographic location.
Vibrint’s comprehensive compensation package includes but is not limited to: competitive salary; annual merit-based salary increase and discretionary bonus program; 401(k) plan with a company contribution; 11 paid federal holidays; 160 hours of paid time off; medical, dental, vision, life and short-long-term disability insurance; employee assistance program; and a generous professional development allowance.

Please refer the Job description for details