English & Hungarian Customer Support - Part Time (30h/w) at EPTA

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hungarian Language, English Language, Customer Support, Problem Solving, MS Office, Excel, Outlook, Salesforce, Communication Skills, Case Tracking

Industry

Machinery Manufacturing

Description

Join Epta International BSC as a Customer Support Specialist working in English and Hungarian! Please note this is a part-time opportunity, 30 hours per week! At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock. We’re now expanding our team to support both the UK and Hungary when it comes to our clients. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people. What You’ll Do * Provide top-quality support to our English and Hungarian-speaking customers via phone and email * Manage service requests, schedule maintenance visits, and coordinate technician activities * Log and track cases accurately in our internal systems * Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations * Collaborate across shifts to keep everything running seamlessly What Makes You a Great Fit * Near-native skills in Hungarian and English * Strong communication and problem-solving skills * Organized, detail-oriented, and proactive — even in busy moments * Comfortable working in a dynamic, multinational environment * Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus * Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most Working hours: part time, 30 hours per week in rotational shifts, flexibly. Shifts can be organized to suit your needs and can be of different length each day as long as the weekly target is met. Apply to learn more! Why Join Us At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future. If you’re ready to take the next step in your career journey, we’d love to meet you! Apply now and become part of Epta’s success story.

Responsibilities

Provide high-quality support to English and Hungarian customers via phone and email. Manage service requests, coordinate technician activities, and track cases in internal systems.