Enhanced Support Officer at Sheffield Childrens NHS Foundation Trust
Sheffield S10 2TH, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

25 Oct, 25

Salary

12.6

Posted On

26 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Permanent | 24-hour day post
We are delighted to offer exciting opportunities to join our Security Team at Sheffield Children’s Hospital. We have a Day Post, consisting of two 12-hour shifts per week, on a rota basis.
You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.
About You: You’ll be a calm, flexible, and team-oriented person with strong communication skills. You’ll be comfortable interacting with children, families, and staff in a compassionate and respectful manner—even during challenging situations. Experience in customer service or a security-related environment is desirable.

ESSENTIAL:

GCSEs (or equivalent) including English and Maths
Experience working in a customer-facing environment
Ability to work within a team and follow direction
Reporting into the Deputy Director of Hotel Services, your responsibilities will include:
Maintain a visible security presence through regular patrols
Respond to incidents of violence or aggression, including safe restraint and removal if necessary
Support staff and patients with physical and mental health needs on wards
Monitor and report security issues through CCTV and incident logs
Support emergency situations and communicate with police and hospital staff
Perform duties such as litter removal, laundry and food delivery, and waste handling
Join us in making a real difference in a unique healthcare environment where safety and compassion go hand in hand.
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children’s uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we’re building a workplace where everyone belongs.

LI-Onsit

Responsibilities

Please refer the Job description for details

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