We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and students.

2. CUSTOMER EXPERIENCE & PARENT RELATIONSHIPS

• Act as the primary contact for parents, handling queries and resolving concerns.
• Build long-term trust and rapport with parents and students.
• Encourage parent testimonials and online reviews.

REQUIREMENTS

• Diploma or Degree in Business, Education Management, or related field.
• Minimum 5 years in the education/enrichment sector, with at least 2 years in a supervisory/leadership role .
• Proven track record in enrolment sales , meeting monthly KPIs, and parent engagement.
• Strong leadership, communication, and interpersonal skills.
• Organised, proactive, and results-oriented.
• Comfortable using CRM systems and reporting tools.
• Willing to work weekends and evenings as part of a 44-hour work week roster.
• Willing to rotate across multiple centres (Toa Payoh, Bukit Timah, Clementi, Pasir Ris).