QUALIFICATIONS

• Enrolled Nurse (EN) with 1-2 years of experience in community nursing and current AHPRA registration.
• Alternatively, a Certificate III or IV in Aged/Disability Care with a minimum of 4 years’ experience.
• Proven experience in aged care, disability, or mental health within a community setting.
• Strong understanding of Aged Care and Disability Standards, as well as consumer-directed care principles.
• Current First Aid, CPR certification, and National Police Check.
• Working With Children (WWC) check or willingness to obtain.
• A valid driver’s license and access to a reliable car with comprehensive insurance.

PREFERRED SKILLS

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• A dynamic and energetic personality with strong communication skills and a friendly, professional telephone manner.

• Ability to think critically and solve problems effectively under pressure.
• Skilled in multitasking with a keen attention to detail, maintaining composure and focus in fast-paced environments.
• Exceptional networking and consultation abilities to build and cultivate new referral sources and establish relationships with relevant external organizations.
• Outstanding customer service capabilities with excellent verbal and written communication skills.
• In-depth knowledge of home care services, industry guidelines, and best practices.
• Proficient in wound care, catheter care, and PEG feeding techniques.
• Strong understanding of NDIS services, policies, and guidelines.
• Excellent time management and organizational skills, ensuring efficient and effective service delivery.

• Completing client assessments, clinical care and reviews
• Interprets health, aged and disability care policies and regulations for carer and nursing staff and employees.
• Ensures compliance with local, state, and federal regulatory agencies related to aged and disability care services.
• Implementing and maintaining all relevant operating systems including Visual Care, policies & procedures & service conditions for caregivers, nurses & other care professionals
• Ensuring Caregiver Management meets “best practice” standards including encouraging on-going professional development of the Care Team
• Serves as a liaison with the accounts department, ensuring proper billing in line with the care plan.
• Compliance with OH&S regulations
• Meeting with clients and their families, assessing their needs and building strong connections
• Conducting client care assessments and preparing care plans to best meet client requirements
• Provision of some nursing care and in-home care services as needed.
• Handling information requests, feedback, and general enquiries
• Ensuring all documentation is accurately and comprehensively completed in Right at Home databases and software programs