Enrollment Agent I - Regional Mobile

at  IDEMIA

Overview:
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
Responsibilities:
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!

KNOWLEDGE, SKILLS, AND ABILITIES

• Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Technology – Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry
• Clerical – Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures
• Monitoring – Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action
• Integrity – Job requires ethics and honesty

Please refer the Job description for details