Enrollment and Eligibility Coordinator at Peninsula Family Service

South San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Administrative Functions, Communication Skills, Interpersonal Skills, Community Service, Child Development Assessments, Home Visits, Microsoft Office, Database Management, Record Keeping, Confidentiality, Enrollment Processes, Family Engagement, Outreach, Recruitment

Industry

Non-profit Organizations

Description

Description Referral, Intake, and Orientation Process: Serve as an initial point of contact for families wanting to enroll in the program Meet with families to complete enrollment interviews Complete and score enrollment applications in coordination with other program staff according to recruitment and selection policies Assist with reviewing, tracking, and re-prioritizing the enrollment waitlist and outreach to families on the waitlist. Distribute recruitment materials and participate in recruitment activities. Actively encourage parents to be involved in the program and act as staff liaison to Parent Committee and Policy Council. Maintain and update family files for sites, including recertification, food program rosters, parent referrals, immunizations, etc.; ensure all information and documents are current and meet state eligibility, requirements, rules, and regulations. Maintain NOHO and Child Plus databases for timely and accurate information, including 9600 & NOA Ensure all Community Care Licensing Forms (CCL) are completed during enrollment and before the child's start date at the center Work closely with center staff to notify them of changes, coordinate form updates, and follow-up Supporting Family Advocate & Engagement Coordinators: Partner with Family Advocate $Engagement Coordinators on enrollment, start dates, and transitions Act as a member of the cross-component team for case conferencing and meetings as necessary Assist families in planning and implementing a smooth transition between program options or from program to program In partnership with families, secure information such as medical and social factors contributing to the family or individual situation. Administrative: Assures confidentiality of records at all times. Collects all required documents for each assigned family and those necessary for enrollment and eligibility Perform record-keeping and data input in an objective and timely fashion. Regularly review data progress reports to ensure input accuracy and that timelines are met as required. Completes all activities and monthly records (i.e., supporting forms and documents) to compile a monthly report as required Travel to offsite locations regularly Attend team meetings on and offsite regularly Requirements MINIMUM QUALIFICATIONS 2-3 years experience in customer service, data entry, or administrative functions Experienced with MS Office, including excel, word and access or related databases Strong communication and interpersonal skills Prefer experience working with low-income families in an urban setting. Work experience that demonstrates the ability to work well with community service agencies, complete child development assessments and conduct home visits. OTHER REQUIREMENTS Maintain clear Criminal Background Check/Fingerprinting Submit evidence of a negative Tuberculin test (completed within the last year) and health report before hire Proficient in Microsoft Office programs and able to learn and use child development databases such as NoHo and Child Plus Submit evidence of completion of education requirements before hire Must have Covid immunizations

Responsibilities

The Enrollment and Eligibility Coordinator serves as the initial point of contact for families seeking to enroll in the program, conducting enrollment interviews and managing the enrollment waitlist. They also maintain family files and databases, ensuring compliance with state eligibility requirements and supporting family engagement efforts.