Enrollment Coordinator at Auxiant

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Processing, Enrollment Management, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Analytical Abilities, Organizational Skills, Written Communication, Oral Communication, Insurance Enrollment Software

Industry

Insurance

Description

Description Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers Essential Functions: Application processing all Enrollments/changes/terminations for current clients Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately. Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy Create Certificate of Creditable Coverages when appropriate Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary) Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately. Nonessential Functions: Other duties as assigned Requirements Education/Qualifications: Excellent written and oral communication skills required; Ability to make verbal presentations Ability to perform in a high pace working environment Ability to multi-tasks multiple processes Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required Ability to learn and effectively use insurance enrollment software Excellent organizational skills and the ability to pay attention to detail required Excellent problem solving and analytical abilities required High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred Experience in health plan enrollment or an insurance or HMO related environment highly desirable Previous customer service experience preferred Physical and mental demands: Must be able to remain in a stationary position up to 8 hours a day, move or traverse about the office to access office machinery, regularly moving objects up to 5 lbs. Consistently operate a computer and other office machinery such as telephones, printers, scanners etc. Communicate and effectively detect and exchange information on a continual basis. Working Conditions: Office environment, stable indoor temperatures ~70 degrees

Responsibilities

The Enrollment Coordinator serves as a point of contact for plan sponsors and providers, managing enrollments, changes, and terminations. Key duties include processing ID cards, managing Coordination of Benefits (COB), and handling member inquiries.