Are you ready to transform every parent inquiry into a resounding ‘Yes, this is the school for us’? At Unbound Academy, we offer free, personalized learning—and you will be the gateway for families eager to embrace that transformation. Your role will involve guiding parents, perfecting student records, and driving enrollment growth—all from the comfort of your online workspace with cutting-edge automated systems.
Seamlessly transition from rapid-fire parent engagements to meticulous data updates, ensuring our operations remain compliant and efficient. You’ll anticipate issues before they arise, allowing teachers to focus solely on teaching, not paperwork.
If you’re a master of clear communication and meticulous organization, and you’re driven by the desire to enhance a child’s education, you belong on this team. Apply today and become the reason more families choose Unbound.

CANDIDATE REQUIREMENTS

• Minimum of 2 years of experience in a school environment
• Experience with Student Information Systems (SIS)
• At least 1 year of experience in outbound calling or phone-based support
• Outstanding written and verbal communication skills
• Authorization to work in the US without visa sponsorship
• Must be an Arizona resident due to occasional in-person support requirements

THIS POSITION IS ALSO KNOWN AS:

• School Administrative Specialist
• Administrative Assistant
• Student Services Assistant
• School Administrative Coordinator

WHAT YOU WILL BE DOING

• Engaging with parents via email, phone, and text, delivering prompt, accurate guidance in Unbound’s distinctive voice
• Contacting new leads within 24 hours, scheduling experience days, and securing commitments for upcoming events
• Ensuring impeccable student and family records across HubSpot, the SIS, and related platforms
• Creating and optimizing templates and automated workflows for efficient, on-brand communication
• Preparing attendance and compliance reports by collaborating with teachers and utilizing innovative digital tools

WHAT YOU WILL NOT BE DOING

• Handling repetitive manual paperwork that can be automated
• Working in a traditional front office or adhering to rigid on-site hours
• Pursuing signatures or navigating lengthy approval processes that delay parent service
• Being confined to routine tasks without opportunities for strategic growth

KEY RESPONSIBILITIES

Drive enrollment and ensure operational compliance through exceptional parent engagement and flawless student information management.