*Enrolment & Progression Officer at University of Wollongong

Wollongong, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

94998.0

Posted On

21 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Judgement, Problem-Solving, Service-Focused, Solutions-Oriented, Policy Compliance, Enrolment Management, Stakeholder Engagement

Industry

Writing and Editing

Description

3.2FTE Permanent/continuing, appointments Level 5: $84,002 - $94,998 + 17% superannuation (pro rata is part time) Full time and part time opportunities available About the Role Operating within a hub-and-spoke service model, the Enrolment and Progression Officer acts as a dedicated specialist (‘spoke’) supporting specific academic areas. The role is responsible for managing complex (tier 2) enquiries and applications related to subject and course enrolment, variations, progression, and completion. You will draw on a strong understanding of institutional policy and regulatory requirements to ensure all decisions are accurate, consistent and compliant. The position supports students across both onshore and offshore campuses. Key Responsibilities Manage tier 2 enrolment and progression enquiries and applications, ensuring timely, accurate and policy-aligned outcomes. Develop, update and communicate individual and cohort study plans. Assess and confirm students’ eligibility for completion and conferral. Provide expert advice and problem-solving to academic and professional stakeholders, fostering strong service relationships. Assist with operational demands across the Enrolment and Progression team during peak periods. About You You will bring excellent judgement, strong attention to detail, and confidence working with complex rules and policies. You are service-focused, solutions-oriented, and comfortable managing competing priorities in a fast-paced environment. Position Description How to Apply To apply for this position, applicants are requested to submit a current CV and a cover letter addressing the selection criteria listed in the position description. For further information regarding this opportunity, please contact Xanthe Knox xanthek@uow.edu.au Closing Date: Sunday 7 December 2025, 11:55pm The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieving our vision of being in the Top 1% of universities globally.

Responsibilities

The Enrolment and Progression Officer manages complex enrolment and progression enquiries and applications, ensuring compliance with institutional policies. They also provide expert advice to stakeholders and assist with operational demands during peak periods.