POSITION SUMMARY

Cambrian College’s Enrolment Centre has an immediate requirement for a full-time Enrolment Services Representative.
Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration

• Act as first point of contact between students and the Enrolment Centre; receive questions and provide services and information on a wide range of topics, including registration, graduation, OSAP, OCAS/admission processes, student records, student accounts, timetables, student cards, transfer credits, and transcripts.
• Provide a wide range of professional services within the Enrolment Centre and ensure a high quality service experience to students, staff, and external clients.
• Advise students and other members of the College community regarding the application of College policies and processes.
• Receive and process a wide range of documentation and requests from applicants and students, as well as a range of external clients. Ensures the Student Information System is updated as necessary to track this information.
• Provide reception services for the Enrolment Centre and triage inquiries outside the Enrolment Centre accordingly.
• Support the administration of the Ontario Student Assistance Program (OSAP) and other student assistance programs.