Enterprise Account Manager at HP Law

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Customer Relationship Management, Sales Management, Sales Strategy, Consultative Selling, Data-Driven Insights, Customer Retention, Contract Renewals, Cross-Selling, Upselling, Effective Communication, Learning Agility, Digital Fluency, Results Orientation, Value Propositions

Industry

IT Services and IT Consulting

Description

Builds professional working relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of clients' needs. Utilizes consultative-selling techniques to identify growth opportunities within existing accounts and align the organization's capabilities to client business and IT priorities. Develops and executes account business plans including transactional and strategic initiatives to grow the organization's business. Collaborates with cross-functional teams to address client issues and concerns ensuring timely and satisfactory issue resolution. Utilizes data-driven insights to track account performance and identify trends to make decisions about account strategy. Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques. Focuses on customer retention and timely contract renewals to ensure ongoing revenue for the organization. Stays updated on the organization's offerings as well as industry trends to offer insights and solutions that align with clients' needs. Acts as an advocate for the clients and integrates their feedback to enhance the organization's offerings. Participates in training sessions to improve skills and knowledge in account management, sales techniques, industry trends, and client relationship management. Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Responds to routine issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Sales Schedule - Full time Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with little or no work experience. NA Account Management Business Development Business Planning Business To Business Cross-Selling Customer Relationship Management Finance Market Share Marketing Merchandising Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Salesforce Selling Techniques Upselling Value Propositions Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

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Responsibilities

The Enterprise Account Manager builds professional relationships with clients, focusing on customer loyalty and understanding their needs. They develop and execute account business plans to identify growth opportunities and ensure timely issue resolution.