Enterprise Administration Lead at Emory Healthcare

Tucker, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LMS Administration, Compliance, Data Accuracy, Process Improvement, Technical Execution, Reporting Management, Problem-solving, Communication, Training Execution, Governance Implementation, System Configuration, Stakeholder Support, Analytical Skills, Change Management, User Permissions, Data Mapping

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Work Location: Atlanta, GA Description The LTE Enterprise Administration Lead role is part of the Emory Healthcare's System Talent & Learning team and directly drives the organization's commitment to our people. Reporting to the Senior Manager, Learning Technology & Enablement, the LTE Enterprise Administration Lead is a senior-level platform owner responsible for executing and optimizing all operational workflows within Emory Healthcare's enterprise learning system, HealthStream (HLC). This role is a key driver of compliance, platform integrity, data accuracy, and system readiness across a learner population. This role is built for a proactive expert in LMS administration who thrives on navigating system complexity, managing enterprise-level training assignments, preparing for audit cycles, and continuously improving how the platform is used across the organization. This role is instrumental in supporting the present state of compliance and learning execution, while building the infrastructure needed for future automation, integration, and scale. Focus Areas for Highest Impact Regulatory Training Execution & Audit Preparedness Lead the system-side execution of regulatory training assignments across the enterprise using logic tied to job titles, departments, care settings, and leader tracks Maintain clean, documented processes for all regulatory training cycles, ensuring Emory is always audit-ready Partner with content owners, compliance leaders, and HR to troubleshoot assignment gaps, resolve data mismatches, and ensure learners receive the right content at the right time Track completions and overdue training, escalate risks early, and drive reporting cadence to key stakeholders during annual and new hire cycles LMS Operations & Technical Execution Own course and curriculum configuration in HealthStream, including session setup, blended learning builds, and automated workflows Triage and manage the full support intake process, resolving issues efficiently and escalating when needed with complete context Oversee permissions, admin access, user role reviews, and monthly cleanup to support governance and system integrity Implement fixes for logic errors, completion failures, or assignment misfires and document changes for system transparency Process Improvement & Governance Implementation Recommend and roll out operational improvements that reduce risk, improve data reliability, and increase platform efficiency Write and refine SOPs, process maps, and admin support documentation to enable consistent execution across teams Serve as an advisor and executor during implementation of new governance models and training workflows Data & Reporting Management Build, audit, and maintain reports on training completion, overdue assignments, attendance, and admin activity Partner with HRIS and data teams to align PeopleSoft data structures with assignment logic and reporting use cases Proactively identify inconsistencies in data inputs and course builds that impact downstream automation and reporting Future-State Implementation Support Support HealthStream readiness for organizational growth, acquisitions, and integrations by leading technical clean-up and system configuration work Play a central role in rolling out new assignment automation, LMS enhancements, and contributor training programs Serve as a system SME in cross-functional meetings focused on platform evolution, internal audit findings, or digital transformation MINIMUM REQUIRED QUALIFICATIONS: Education - Bachelor's degree in Human Resources, Business, Education, Information Systems, or related field Experience - 3+ years in LMS administration; with or equivalent experience Involvement in compliance driven training environments (healthcare or other regulated industries) Ability to execute large-scale training assignments and manage complex workflows Experience partnering with HRIS/data teams to align LMS with enterprise systems (e.g., PeopleSoft) Experience with LMS migrations, upgrades, or integrations Knowledge, skills, and abilities (required): Proficiency in Excel Strong problem-solving process improvement orientation Clear written and verbal communication skills Ability to troubleshoot LMS issues and provide effective stakeholder support Ability to balance technical execution with enterprise level strategy and scalability initiatives Strong process mindset with demonstrated ability to identify inefficiencies and implement scalable improvements Prefrred Qualifications: Education Master's degree (MBA, MEd, or related discipline) Experience - 5-7 years progressive experience in enterprise-level LMS administration; (HealthStream strongly preferred) Advanced LMS configuration and optimization; experience managing user permissions, assignment logic, evaluations and reporting at scale Experience implementing governance structures for LMS platforms Proven record of leading regulatory training cycles and audit preparedness at scale Hands-on experience with LMS integrations, system migrations, or large scale upgrades Familiarity with automating training assignments Leveraging APIs, AICCs or connecting LMS complementary platforms Hands-on experience connecting LMS with HRIS systems including data mapping, imports/exports, and automation workflows Knowledge, skills, and ability requirements (preferred): Advanced proficiency in Excel including pivot tables, lookups, and large dataset analysis Ability to create technical SOPs, admin guides, and governance documentation to standardize system use and support audits Strong analytical and critical thinking skills, with ability to identify inefficiencies and design scalable solutions Strong change management and stakeholder engagement skills with ability to influence leaders across HR, compliance or training outcomes Knowledge of role based access security permissions, and user provisioning to maintain system integrity Strong ability to diagnose and resolve assignment misfires, data mismatches, completion tracking issues, and system performance problems Skilled in extracting, validating, and presenting data to support internal/externa; audits, compliance reviews and regulatory reporting JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The LTE Enterprise Administration Lead is responsible for executing and optimizing operational workflows within Emory Healthcare's enterprise learning system, HealthStream. This role drives compliance, platform integrity, data accuracy, and system readiness across the learner population.