ADDITIONAL QUALIFICATIONS

• Exceptional written and verbal communication skills
• Ability to identify, scope, and plan large, complex organizational change initiatives, including IT improvements, business process improvements, or efficiency management
• Ability to support multiple initiatives and balance resources and time concurrently to meet iterative requirements and changing priorities
• Ability to prepare and brief senior executives on complex business topics
• Ability to articulate a to-be vision for change, associated pros and cons, and a transition roadmap
• Ability to translate a vision into strategic and tactical plans and execute resulting plans with little supervision
• Prior experiences supporting large scale regulatory, digital transformation, and technology implementations
• Experience managing internal strategic communications and training delivery and ongoing stakeholder engagement
• Ability to work independently and in a team setting
• Strong executive presence and ability to work with all levels within an organization
• Organized, independent, and self-motivated with a team player attitude
• Proficiency in MS Office, including Visio, Project
• Sense of urgency and resiliency working in highly visible roles with strong awareness of cross-organizational decision-making and impacts
• Proactive - anticipates as well as addresses
• Can manage complexity and competing, time sensitive demands
• Ability to identify issues and obstacles and determine potential solutions for consideration in succinct way
• Track record of building and nurturing advocacy for “new” programs; bonus is experiences where these are tied to regulatory actions
• Strong collaboration and persuasive technique skills

ABOUT US

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

• Understanding and educating any constituents in the bank of the prescribed processes and procedures to support change risk management
• Lead stakeholder analysis and ongoing engagement efforts and change management strategy execution
• Enable program-specific change management strategies through:
• Close partnership with 2LOD risk teams and 1LOD business units including the business control officers
• Having a full understanding of the pertinent frameworks, policies, and procedures impacting the ECMO objectives
• Understanding the Change Risk Assessment for the purposes of providing QA and acceptance feedback to Change executives and Change owners
• Conducting “road shows” to build awareness of the new function along with the policy and procedural requirements
• Ready to review, comprehend, and explain ongoing reporting at both individual change effort levels and aggregate/thematic levels
• Ability to work on different efforts while understanding the impacts to the larger scope
• Work closely with corporate teams and cross-functional leads as required (e.g., Project Manager, Implementation Manager, Business Lead, IT Lead, IRM, Audit, etc.).
• Maintain a strong focus on understanding the change life cycle and the associated controls to strive for continuous improvement and efficiencies
• Drive enterprise-wide adoption through communication and coordination
• Ensure the adherence to any governing documents while implementing a consistent design and approach